Great place, great machines and the guys answers all my questions and are very informative, and can’t beat there service rates. I’ll definitely be back!!
I saw a bike on their site on a Saturday night. they're closed Sunday and Monday, so I set an alarm for Tuesday morning so I could put a down payment on the bike before anyone else did. I live 2.5 hours away so its not like I could just shoot there quickly to get everything done. Tuesday morning I called and put down my $500 non-refundable deposit. I told them I would be in Wednesday to fill out the paperwork to purchase the bike. I took a personal day from work and left my house at 6am so I could be there when they open, make it back to my state to the registry and get back to CT to pick up my bike. After filling out all the paperwork, they had me call to get insurance so they could give the policy number to the loan place. Finished filling out the paperwork and THEN was informed that they didn't have the title to the bike. Why I wasn't notified before I took a day out of work, or drove down to buy a bike they couldn't officially sell is beyond me. They assured me the title would be in by the end of the week so I asked them to order lowering links and drop the bike 2 inches for me while waiting on the title. so Saturday rolled around, I had a friend take the day out of work to bring me and pick up my bike with his truck (since the registry was closed.) He also got a bike and called before we left our State to let them know both of us were coming for our bikes. Made the 2.5 hour drive and was informed when I got there that my title still wasn't in and I couldn't take my bike. After some talking, convinced them to let me take the bike and they said they would overnight the title when it came in. Also found out they never placed the order for my lowering links because I wasn't informed I needed to sign a work order. Got the bike home and went to start it to drive it into the garage, dead battery. The next week I called almost every day asking about my title and asked them to keep me informed either way. They told me it was suppose to be in by Thursday. I called Thursday night and spoke to the owner, he was rude, ill leave it at that. I finally asked him to contact the previous owner and ask her go to the DMV and get a duplicate title. He finally called me back Saturday afternoon and told me that Tuesday she would be going to the registry for the title. I put in for a vacation day Wednesday so I could get the bike registered and was then informed she was not going to the DMV but contacted the bank and the title would be re-sent and she would have it Wednesday or Thursday. Well, here we are, its Friday and still no title. Registry isn't open tomorrow or Sunday and Superfly is closed Monday. Which means I purchased my bike and 3 weeks later I still don't have the title. I've now been paying insurance and a loan for 3 weeks on a bike that I have no title for and cant register or ride, not to mention the personal day and vacation day I burned at work to get all of this done. Why they were advertising a bike they had no title for is beyond me. Super annoyed and extremely disappointed in my business with them. I highly recommend finding a different shop.
Awesome customer service and super friendly. Definitely going to get all my parts from here from now on!!
John is a great guy. He met me at the store after hours on a Friday night, i live 2 hours away and couldn't head there until after work. He was really helpful and didn't mind taking the time to show me around. İ purchased a 02 Yamaha R6 and i couldn't have chosen a better place to buy from. will definitely be back in the future.
I purchased a Sea Doo jet ski from Superfly Motorsports and had a great experience. The jet ski is 16 years old but runs like a charm. Jon was very straight - forward with the condition of the jet ski and came in on a Sunday so I could take a look at it and buy it. He also answered every question I had for him. Now I have a great jet ski!
Superfly Motorsports Llc is a US Car Repair based in Thomaston, Connecticut. Superfly Motorsports Llc is located at 838 N Main St SUITE #1, Thomaston, CT 06787, USA.
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